UA-91976708-1

Carol Nelson

Sump Pumps Are A Home’s Last Line Of Defense Against Flooding

Hello,

As the master plumber at Universal Plumbing and Sewer, I often get calls late at night or early in the morning with a husband yelling in the background while the wife is on the phone trying to communicate their disaster. She’s often crying over family heirlooms and old pictures that are destroyed. The situation is always the same, water up to their ankles, ruined furnace, and last year's newly purchased water heater needs to be replaced again. The carpet is ruined, paneling and drywall destroyed. That sweet bar made for the man cave is all soggy and will soon be invaded by mildew.  

The real kicker is you probably don't have flood insurance; after all, you live in the Michigan tri-county area, and we don't flood much. At least that’s what your insurance company will tell you. I have found most of the time, and floods are caused because the homeowner wanted to save a few dollars. The average sump pump can last three to ten years. Trying to save money by not getting flood insurance and then trying to save money by not replacing a working sump pump that’s only manufactured to last 3 years can be a recipe for disaster. Customers often think, “why to replace it when it’s working now?”. The question is.   The first sign of failure is often that it’s not working. As soon as the power goes out or the pump float gets stuck, or the motor goes bad, it will stop removing stormwater from your basement. Once that happens, the water will find its way through floor drains, walls, and cracks. 

The good news is that Homeowners can avoid the whole situation. Preventative maintenance, premium pumps, backup systems, and alarms can go a long way in preventing this disaster.  Thousands of dollars and priceless heirlooms can be saved by following these simple steps. 

#1 Replace Standard Sump Pumps Every Three to Five Years 
Why wait until it breaks and becomes an emergency. Often the cost of one emergency service call would cover ½ the cost to replace it now.  Plus, by scheduling the pump's regular maintenance, you will avoid bailing your basement in the middle of the night or on holiday. At Universal Plumbing And Sewer, Inc., all of our trucks are fully stocked with standard pumps with a 3-year warranty as well as our premium Zollers M63. The M63 has a 5-year warranty and provides a longer switch life. The green LED plug shows the homeowner that the pump is getting power.  These premium pumps aren’t much more in cost and save the homeowner time and money. 

#2 Install Backup Sump Pump System.
There are primarily two types of backup sump pump systems. They have come a long way over the years with new technology, making them very reliable. At Universal Plumbing And Sewer, we stock the Liberty water-powered backup. It is the same one I have at my house. Where I live, we lose power a few times a year, and it has saved me many times. The water-powered backup pumps are more efficient than they used to be, draining 2 gallons of water for each 1 gallon used. If your home loses power or your primary pump fails, the water-powered backup pump will kick on automatically and continue to remove water from your sump pit. These are not long-term solutions because it does take a gallon of water to remove 2 gallons of water from the pit. The reason I prefer the water pump is it relies on your water pressure. This means it will continue to work through any power outage, and it will shut off automatically when power is restored, and your primary pump is working properly again. It does work off your home’s natural water pressure. Therefore, a water-powered backup system can not use it if your home is on a well. Another great option that to can use to keep your basement dry is a battery backup if you have a well. The battery backup requires a marine battery and is just as efficient at removing the water.  

#3 Sump Pump Alarm System 
Technology has produced a wide range of sump pump alarm systems. There are basic, simple alarms that make a loud noise to alert the homeowner of a higher than the normal water level and high-end alarms that send out text messages and emails. We stock various alarms and help you decide on one that is the best for you. The best choice is often based on how often you travel away from home, whether the basement is finished, and a few other factors. Depending on your choices, these alarms can monitor your home's temperature, carbon dioxide, and many other important home health indicators.  

#4 Properly Store Valuables
 Any valuables you store in a basement should be stored in waterproof bins on shelves at least three feet off the ground. At our house, we use the basement as storage now that the kids are getting bigger. What once was a place to make a cool fort is now a place where we dump our junk cause we can't part with it yet. The problem is we mean to get it later but later never comes, and then it's too late. So if you are like me, it’s a good idea to buy or make shelving to hold all those cool things that have value on a shelf.

#5 Flood Insurance 
It's worth it. Flood insurance could save you thousands in replacement of your finished basement and your appliances. Being prepared will drastically lower your chances of needing the insurance. But if ever something does go wrong, it always gives me peace of mind knowing it can all be replaced if needed. It is a great idea to include sewage backups in your plan as well.  

As experts in our field give, we would love to provide you with an education and options to protect your basement. Give us a call anytime to schedule an appointment. Hope you have a safe, dry spring.

Yours Truly,

Les Nelson


Having your sump discharge line repaired or replaced?

Sump Pump Discharge Repair or Replace Check List

An unmaintained sump pump system can be a costly mistake. Here are a few things that homeowners can do to ensure they receive the best experience possible.

1. A licensed local plumber

In Oakland and Macomb Counties, anyone can pull a drain layer permit, and some landscape companies will add discharge lines to their list of services. So you can easily end up using a non-qualified company by mistake.  You should ensure that anyone you hire to install a sump discharge or perform plumbing work in your home is licensed and insured with a master plumber on staff as part of the company's daily operations. It is also a good idea to make sure that the company you choose always answers their phone. At Universal Plumbing and Sewer, we have a 24-hour emergency service. This means day or night if something goes wrong, we are available to serve you.

2. Permits

Any licensed plumber will pull a permit with your city or township and have the work inspected by your local municipality.  There is a cost for pulling a permit with the city, and it should be included with the original estimate for the repair. The cost of a plumbing drain repair permit is a tiny fraction of what it will cost you to have the whole thing redone by a qualified plumber. As long as the sewer repair remains within your property line, the cost could be anywhere between $80 to $100 and include the inspection of the discharge line before it is backfilled.  The city inspector is there on your behalf to ensure that your job is done right.  He will make sure you have a solid connection, that the pipe is properly bedded to prevent the pipe from shifting over time, and other quality control items that will make your discharge repair one that stands the test of time.  Pulling a permit and having the inspection will give you peace of mind knowing that your job is done correctly.  Please don't use a contractor that advises against pulling a permit; this should be a red flag that they do not believe that their work will stand up to the inspection.

3. Highly Functioning Internal Sump Pump System

It’s essential to make sure you have a properly working sump pump, a backup system with a separate discharge, and an alarm if possible. These items combined with a well-maintained discharge line should easily ensure your basement stays dry all year round.

A Letter To Our Customers

Dear Valued Customer,

At Universal Plumbing, our team is like family. Actually, many of them are family. So we have made every effort to keep our field techs, office staff, and customers protected. We are extremely proud of the willingness, motivation, and kindness that our team has displayed. On Friday, March 16th, as we started collaborating with our team to combat this situation, I heard them saying things such as, “We cannot leave people without running water and flushing toilets”. I could hear them discussing all the different types of customers that would need our help and I could hear in their voices a genuine concern for our customers. It was honestly one of my most proud moments in business.  That very day we were able to initiate a new safety strategy with training. 

There have NOT been any cases of COVID-19 in our office or within our field techs’ or our families. Because we have our own warehouse, it was a true blessing to have everything needed in stock from day one, including N95 masks, and we have been able to utilize them along with gloves, shoe covers, and hand sanitizer since the beginning. 

Universal Plumbing has every intention of staying open and ready to service all your plumbing and drain needs. We are praying for the protection of our techs, customers, community, and nation. We are taking every precaution that we can think of and updating our process daily as we come up with new ideas and ways to be safer. For information on what we are doing to protect the health of our community, visit our web page HERE. If you have any suggestions, I would love to hear your ideas! Please email me at office@plumbingandsewer.com with any questions, ideas, or feedback. 

Thank you for choosing Universal Plumbing And Sewer.

May God Bless and Protect You All,

Carol Nelson
Owner